Tailored Approach
LGE’s robust Account Management team lives and breathes client relationships. Their main purpose is to ensure that you’re happy with the service you’re receiving, and they do this by acting as a first point of contact for all aspects of your account, covering trading, bureau and reporting services.
Our Account Manager ensure regular communication to make sure our clients feel in the loop with their energy contracts, offering regularly catch-up meetings to discuss the progress of the account, answer any queries that may arise and offer market briefings to ensure that the client’s strategy is performing as best as it possibly can.
At LGE we have no general methodology, each customer is unique, therefore each contract and account structure will be tailored to suit each client. We believe that one size does not fit all and LGE will works with our clients to understand their key motivations.
Operational Support
Behind the roles and responsibilities of the Account Manager will be multiple teams ensuring the successful delivery of the contract and the deliver of all service areas. Supporting the Account Manager will be the Trading Team, the Reporting Team, the Bureau Team and the Data Team, with dedicated analysts on hand to support the Account Manager with whatever requests a client may have.
LGE’s Account Management Structure
To understand more about LGE’s tailored account management services contact us today at info@lgegroup.com.